Crisis Intervention

Crisis Intervention services are provided immediately upon contact to individuals experiencing a major life crisis and/or a rapid decrease in functioning. Individuals are evaluated by clinical staff to determine whether crisis can be deflected or a referral for psychiatric hospitalization is required. After-hour crisis intervention services may also be accessed by calling 217/773-3977, 217/357-3176 or 217/285-6111. The agency has implemented a pager system in which clinical staff rotate on a weekly basis to respond to any pages received from the hotlines.